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Independent forwarding desk · operated with Juara Holding Group

Company & Resources · Privacy

Privacy Policy, Plainly Stated

We collect only what the trade desk needs to quote your shipment, never sell it, and handle it under Indonesia’s Personal Data Protection Law with GDPR in mind.

Desk data as of 2026 · Juara Holding Group

Who we are

Bali Furniture Shipping is an independent furniture-shipping concierge operated by the Juara Holding Group trade desk — a Bali-based Indonesian group operating across Indonesia since 2015.

We arrange crating and freight through vetted licensed forwarders; we are not a carrier or a licensed customs broker. This policy covers only how we handle your personal data. It is current as of 2026.

What we collect

Two kinds of information: what you choose to send us, and a little technical data your browser shares automatically. We never ask for passwords, card numbers, passport numbers or government IDs — please do not enter them anywhere on this site.

The quote form does not store anything on our web server: it opens WhatsApp with your details filled in, and you decide whether to send.

NameYour nameTo address you in the reply
EmailYour email addressTo send a written estimate and follow up
DestinationCountry or cityTo price the right sea lane
Cargo / piecesFurniture list or rough CBMTo estimate crating and per-CBM cost
MessageYour note and any cube worksheetPickup showroom, timing, special requests

If you contact us on WhatsApp (+62 811-3941-4563) or by email (bd@juaraholding.com), we also hold the number, name and message history you share there.

How the trade desk uses it

For one purpose: preparing and discussing your shipping quote.

  • Building an indicative estimate — LCL door-to-door runs USD 350–450 per CBM to Australia and USD 400–550 to the USA and EU as of 2026, confirmed per quote.
  • Replying within our 24-business-hour service level.
  • Coordinating showroom pickup (Ubud, Seminyak, Canggu, Kerobokan) and consolidation near Denpasar.
  • Passing the minimum necessary details to a vetted licensed forwarder, only if you decide to book.

No automated decision-making, no advertising profiles. Follow-ups only ever relate to the request you started.

Who receives your data

We share sparingly and never sell personal data.

Juara Holding Group trade deskYour full enquiryTo quote and manage your shipment
Vetted licensed forwardersScope, destination, contactOnly if you proceed to booking
Email and hosting providersData in transit and at restTo run the site and inbox

Because furniture ships internationally, data may be handled in Indonesia and your destination country. Where it leaves Indonesia we apply the transfer safeguards expected under UU PDP, and treat EU/EEA visitors’ data with GDPR-equivalent care.

How long we keep it

  • Unquoted enquiries: up to 12 months, then deleted.
  • Booked shipments: for the shipment plus up to 5 years, for Indonesian commercial and tax records.
  • WhatsApp and email threads: per each platform’s settings until we archive or delete them.

You can ask us to delete your data sooner.

Your rights under UU PDP and GDPR

Indonesia’s Personal Data Protection Law (UU No. 27 of 2022) gives you defined rights, and we extend equivalent rights to visitors covered by the GDPR. You may:

  • Access the personal data we hold about you.
  • Correct anything inaccurate or incomplete.
  • Request deletion where we have no ongoing legal reason to keep it.
  • Withdraw consent to further contact at any time.
  • Object to or restrict processing.
  • Receive a copy of the data you gave us in a portable form.

Email bd@juaraholding.com or message +62 811-3941-4563 with your request; we aim to respond within 30 days. You may also raise concerns with Indonesia’s data-protection authority or, in the EU, your local supervisory authority.

Security, cookies and analytics

We use commercially reasonable safeguards — HTTPS, access-controlled inboxes and need-to-know sharing with forwarders. No transmission is risk-free, so we cannot promise absolute security, and we claim no certification we do not hold.

The site may use essential cookies and basic aggregate analytics. Where consent is required we ask before setting non-essential cookies, and declining never blocks the quote form. We run no cross-site advertising trackers.

What this policy does not cover

This is a privacy policy, not a shipping contract. Prices, transit windows (about 4–8 weeks to Australia, 6–12 weeks to the USA and EU) and regulatory notes are general guidance as of 2026; the trade desk confirms scope, cost and documents in a written quote before anything is booked. We do not give legal, tax or customs-broking advice — see the Terms of Service and Disclaimer.

We may update this policy; the current version always carries an “as of 2026” reference date.

Talk to the desk

A question about your data?

Reach the trade desk on WhatsApp or by email. Requests about access, correction or deletion are answered within 30 days.

bd@juaraholding.com